Shipping FAQs

How long does it take to process an order? 

• We process an order in 1-2 days
• Once the order is processed it will be out for delivery

We make every effort to fulfill our orders as quickly as possible. We are a team of humans, with human hands and human brains. We aren't perfect so to ensure the fewest mistakes are made we give ourselves 1-2 days to ensure all our orders are correct. 

What about shipping? How long does that take? 

• We ship both domestically (all across the US) and to select international destinations. The shipping time depends on your location. 
• If you live down the block from us the shipping varies than if you lived a country away, or are in a different state. 

We primarily use USPS, their quotes are not always guaranteed but we trust them to be mostly accurate. Domestic shipping takes roughly 2-8 days, depending on your location. International shipping is longer. 

If you need rush delivery, please reach out to us at karine@lunarmethod.com with your concerns and we will do our best to accommodate your order. 

What about personalized orders? 

Personalized or custom orders can take up to 6-8 weeks. It takes up time to create and deliver because they are made-to-order. 

 

What about pre-sale items? 

When you purchase a pre-sale product, it means after our testing phase, we are ready to go into production, you are purchasing a product while it is still in the production phase. Roughly this takes 6-8 weeks to create and deliver. We are giving you the lowest price because you are helping us fund the new item.